Employee structure
Number of employees as of the end of 2018, thousand people | | 2016 | 2017 | 2018 |
| Total number | 271,369 | 276,290 | 297,746 |
| Head Office employees | 11,151 | 11,992 | 11,347 |
| Regional branch employees | 14,077 | 13,161 | 13,899 |
| Store personnel | 207,810 | 211,498 | 231,836 |
| Logistics Unit | 35,651 | 36,461 | 36,834 |
| Other | 2,680 | 3,178 | 3,830 |
Number of employees increased by 7.8% compared to the previous year due to the new store openings (the number of stores increased by 12.5% year-on-year) and the purchase of the pharmaceutical distributor SIA Group in late 2018. The average employee age remains stable at 35 years.
Distribution of employees by gender, % | | 2016 | 2017 | 2018 |
| Female | 69% | 70% | 74% |
| Male | 31% | 30% | 26% |
Proportion of employees with over five-year tenure | Employment tenure | 2016 | 2017 | 2018 |
| Number of people | Proportion, % | Number of people | Proportion, % | Number of people | Proportion, % |
| Over 10 years | 5,618 | 2 | 8,430 | 3 | 11,337 | 4 |
| Over 5 years | 45,867 | 19 | 53,647 | 22 | 58,835 | 20 |
Employee structure by category, people | Category | 2016 | 2017 | 2018 |
| Managers | 9,801 | 10,127 | 9,767 |
| Specialists and office employees | 89,773 | 83,194 | 87,152 |
| Workers | 171,795 | 182,969 | 200,827 |
Number of jobsExcluding SIA created in 2018 | Region | |
| Caucasus | 446 |
| Southern | 149 |
| North-west | 1,367 |
| Black Earth | 117 |
| Privolzhsky | 51 |
| Moscow | 1,964 |
| Ural | 2,330 |
| Siberian | 1,632 |
| Total in-house production | 958 |
| Total | 9,014 |